Accessibility Statement

Effective date: 8 August 2026

Version: 1.2

MANJAM is committed to improving access to its website, mobile application, checkout, and customer-support services for people with disabilities.

Our approach

We aim to follow recognized accessibility practices, including relevant portions of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where reasonably applicable.

Measures may include:

• semantic structure and keyboard navigation;
• readable contrast and scalable text;
• alternative text for meaningful images;
• labels and error messages for forms;
• compatibility testing with screen readers and mobile accessibility tools;
• captions or alternatives for essential audiovisual content;
• ongoing testing and remediation.

Accessibility is an ongoing process, and some content or third-party services may not yet fully meet every guideline.

Payment pages and third-party services

Some map, analytics, authentication or support functions may be provided by third parties. If and when online payment or MANJAM Balance funding is activated, payment components may also be provided by an approved third party. We encourage those providers to maintain accessible services and will assist customers who encounter a barrier.

Feedback and assistance

Email: support@manjam.app

Subject: Accessibility Support

We aim to acknowledge accessibility requests within 5 business days and provide a reasonable alternative where practicable.

Legal entity

THT GLOBAL LIMITED

Company No.: 78843181

Business Registration Certificate No.: 78843181-000-09-25-0

Registered Office: Unit B53, 2/F, Kwai Shing Industrial Building Phase 1, 36–40 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong

Customer Support: support@manjam.app

Telephone: +852 6279 9717