MANJAM CONNECT Partner Program Terms

Effective date: 8 August 2026

Version: 1.1

These terms govern participation in MANJAM CONNECT by creators, affiliates, stylists, personal shoppers, concierges, agencies, businesses, approved organizations and their authorized team users (“Partners”). Participation begins only after written acceptance by THT GLOBAL LIMITED and, where applicable, execution of an onboarding or commission schedule.

1. Program operator and merchant separation

The program operator is THT GLOBAL LIMITED, Hong Kong. THT GLOBAL LIMITED remains the contracting seller and customer-support contact for customer orders accepted through its merchant website. When online payment is approved and activated, THT GLOBAL LIMITED will be the merchant entity and settlement recipient for those transactions.

A Partner is an independent marketing introducer only. A Partner is not MANJAM’s employee, legal agent, franchisee, reseller, payment intermediary or representative of any referenced luxury brand. THT GLOBAL LLC may provide group-level marketing or technology support but is not the merchant of record or settlement recipient unless separately approved in writing.

2. Eligibility and approval

MANJAM may review identity, age, audience, content quality, engagement, operating country, business registration, sanctions status, tax information, payment details, conflicts and intended promotional methods. MANJAM may accept, reject, limit or place conditions on any application.

3. Partner account types

Direct-referral structure: earnings relate only to eligible customer activity attributed directly to the Partner. Team access is for workflow and reporting only and does not create extra commission levels.

4. Pre-purchase attribution

Unless a written schedule states otherwise, an eligible partner click or code may be recognized for 30 days before the customer’s first qualifying order. Where multiple partner interactions occur, MANJAM may apply last eligible click, a previously documented concierge referral, or another reasonable attribution rule disclosed in the dashboard or order record.

5. Verified customer mapping

After a new customer completes the first qualifying order, MANJAM may maintain that Partner’s commercial attribution for eligible future orders while the Partner remains active and in good standing. This long-term attribution is subject to the following safeguards:

• it does not give the Partner ownership of the customer, personal data or customer relationship;
• existing MANJAM customers are not remapped unless MANJAM approves an exception in writing;
• only eligible orders produce commission;
• mapping may be corrected or removed for error, fraud, duplicate identity, customer request, corporate-account rules, inactivity, policy breach or program termination;
• mapping does not survive where prohibited by law or a payment, privacy or contractual requirement.

6. Qualified buying transactions

A buying transaction qualifies only when MANJAM confirms the attribution and, once online payment is approved and activated, any required customer funding or payment is completed for THT GLOBAL LIMITED through the checkout shown for the confirmed order; the order must also be lawful and within the merchant scope, sourced and delivered, with no unresolved cancellation, refund, fraud, chargeback or policy issue.

7. Qualified consignment transactions

A consignment referral qualifies only after MANJAM accepts the item and seller, confirms lawful ownership and required information, completes a sale under the applicable consignment agreement, receives cleared buyer funds, completes any return or dispute review and calculates eligible net consignment revenue.

8. Commission basis and partner schedule

Commission rates, eligible transaction types, campaign conditions and any partner category or commercial schedule is communicated privately in a written onboarding schedule, campaign brief or partner dashboard. Rates may vary by category, geography, partner model, campaign and order economics, and no public rate applies universally to every transaction.

Commission is not calculated on product acquisition cost, gross merchandise value, taxes, duties, shipping, insurance, payment fees, refunds, chargebacks, discounts, credits, non-cash value, excluded categories or revenue not designated as commissionable. MANJAM may provide order-specific or campaign-specific terms before a Partner shares an opportunity.

9. Reporting and payout

Eligible earnings are processed after the applicable order has completed the required delivery, return, dispute, fraud and risk-validation period. The expected payout cycle, minimum payout threshold, payout method, currency and any bank or conversion charges are communicated privately during onboarding or in the applicable partner schedule.

Validation or payment may be delayed for sourcing or delivery delays, returns, disputes, fraud review, payment-processing holds, chargebacks, sanctions review, missing tax or identity information, inaccurate payout details or other legitimate risk controls. Partners are responsible for providing accurate payment and tax information.

10. Reversals and adjustments

MANJAM may reverse or offset commission relating to cancelled, refunded, fraudulent, disputed, duplicated, self-referred, incorrectly attributed or otherwise ineligible transactions. Negative balances may be carried forward or recovered where legally permitted.

11. Required advertising disclosure

Partners must clearly and conspicuously disclose any commission, payment, free item, discount, credit, gifting or other material relationship. Depending on the channel, acceptable language may include “Ad,” “Paid link,” “I may earn a commission,” or “MANJAM Partner.” A profile-level disclosure alone may be insufficient where the relationship is not obvious in the specific content.

12. Content and brand rules

Partner content must be truthful, original or properly licensed, and consistent with the Brand & Intellectual Property Disclaimer. Partners must not:

• claim or imply authorization, dealership, sponsorship or endorsement by a referenced luxury brand;
• use MANJAM, THT GLOBAL LIMITED, THT GLOBAL LLC, a payment network or a luxury brand in a domain name, account handle or paid-search keyword without written permission;
• publish counterfeit, misleading, manipulated or materially inaccurate product claims;
• guarantee availability, price, delivery, authenticity outcomes, investment value or acceptance of a payment method;
• create fake reviews, undisclosed testimonials, deceptive scarcity or misleading savings claims.

13. Prohibited acquisition methods

No spam, unsolicited bulk messaging, cookie stuffing, forced clicks, adware, malware, impersonation, unauthorized coupon distribution, trademark bidding, misleading redirects, automated traffic, purchased engagement, self-referrals, payment manipulation or interference with another Partner’s attribution is permitted.

14. Customer data and payment restrictions

Partners must not collect or store customer card details, payment credentials, passwords, government identification or verification documents for MANJAM. Partners must not accept deposits, cash, bank transfers, card payments or other funds on MANJAM’s behalf. Partners must never collect customer funds. When online payment is approved and activated, customer payments must be made directly to THT GLOBAL LIMITED through the approved order review and checkout.

A Partner may share only the minimum customer contact and request information that the customer has authorized the Partner to transmit. Any independent handling of personal data must comply with applicable privacy laws.

15. Agency and team workspaces

An approved agency or business may authorize multiple users under the same partner organization for reporting and workflow purposes. User access does not create a separate earning tier. Customer referrals remain attributed to the accepted partner organization under its written commercial terms. Earnings are based on that organization’s own eligible referrals, and customer funds are never split through checkout or the payment processor.

16. Independent-contractor status

Nothing creates employment, agency, partnership, joint venture, franchise or authority to bind MANJAM. Partners bear their own operating costs, tax obligations and regulatory responsibilities.

17. Suspension and termination

MANJAM may suspend tracking, withhold validation or terminate participation for risk, fraud, policy breach, reputational harm, legal requirement, inactivity, payment-processing requirements or commercial reasons. Validated undisputed earnings accrued before termination remain payable subject to offsets and required review. Unvalidated or fraudulent activity does not create a payment right.

18. Changes

MANJAM may change rates, eligibility, attribution, tools, benefits or these terms prospectively. Material changes will be communicated through the partner account, email or website. Continued participation after the effective date constitutes acceptance where permitted by law.

19. Contact

Questions and applications: support@manjam.app